SEO From a Mall Kiosk???

Recently I was at the West County Mall in St. Louis and ran into something that could only be described as amusing.

After leaving the Apple store I noticed a kiosk with a screen rotating the services the company offered, typically I do not pay much attention to these things but in this case as the screen switched from home computer setup, wireless networking, and other mundane services to something a bit more complex and something that was quite funny.

The company was asking if I wanted to be found on the first page of Google. Did you know you could buy local search engine optimization in a mall???

Since I like to instigate a bit I thought it would be fun to quiz the person in the booth about getting my business found on the first page of Google. My wife thought it best to walk away before it started for some reason...

After the person first did not even know about the sign that had just flashed that the company he was promoting offered such services and local SEO he then tried to sell me on coming to my house to setup my internet (I would of paid a million to hear him say interwebs). I then asked again as the slide flashed again, even after I had already explained my company did online advertising, web development, and we helped businesses get found online he asked if I needed a website.

I was done having fun at this point but he did then continue to tell me that "Josh" was good at this that or the other, literally everything on the board from anti-virus to local search was his "specialty".

So, next time you are in the mall beware of search engine optimization from a kiosk, but then again, maybe you can have your spyware removed at the same time.

Target High Conversion SEO Rankings

One of the things I see come up over and over (and over) again when people are discussing various domains and developments is that websiteA.com does not rank well in Google for the keyword websiteA, I thought I would explain a bit about why this is not a good way to judge rankings, because in reality 99 percent of the time you do not know what someone is trying to rank for unless it is a very small site with a single keyword targeted.

This typically shows me that someone is not familiar with the targeted marketing that is possible with SEO, and specifically how important that targeting is now that local search is growing faster than ever and will continue to become more important with the growth of smartphones and location based services.

Legacy advertising methods were not targeted, based completely on the number of eyes balls that may look at an ad in a newspaper or magazine during any given time frame. With search marketing this model is no longer the proper way to look at advertising, or traffic.

Twice lately I have witnessed people saying that Missouri.me does not rank for the term Missouri. Well you may be surprised but I could really care less. What I care about is ranking for very targeted terms in regions we are focused in promoting our services. We work to rank for terms that bring targeted visitors that will convert better for our customers.

We are not a Missouri tourism portal, if we were I would focus on Missouri and terms surrounding Missouri tourism. This post is not about Missouri.me but it gives me an example to work from that came up a few times lately.

Its not about the broadest term to bring the highest amount of traffic at all times, in many cases its about ranking for the terms that bring the BEST traffic that provides the most value for website advertisers.

With local search growing at a better than 50 percent clip local targeting is more important than ever. This means SEO for localized terms becomes more important than ever so those local businesses are found when customers are looking for them, or in the case of portals, that the highest value customers are finding the website when looking for a particular thing.

This post is not meant to be a knock on people that questioned rankings, etc but really to help people understand a bit more of how they should approach site developments and the targeting of the SEO around it.

Foursquare.com and Why Local Business Should Pay Attention

I have been using Foursquare for sometime now and have recently started to see quite a few more people start to join the fast growing social/location based game/app/service. With most of my attention being focused on local search for local businesses and local online advertising on Missouri.me, apps like Foursquare pique my interest and I like to watch their evolution and the way people use them as they evolve.

It is important to not necessarily watch how the early adopters use them since they tend to be power users and their day to day usage will be much different than the mass of users that come in later and are less techie. When I see my wife using Foursquare everyday I start to see how people will really use the service and the power that small businesses will have if they use the service to help draw people into their doors.

The past month (with one of the examples happening today) I have witnessed a couple examples of what will start to happen as the general consumer starts to come online with apps such as this. There is no need to go through all the hype around Foursquare and all the huge projections since all of that has been reported on virtually every tech site in existence so I would prefer to talk real world examples of how it draws people in.

First example is a restaurant in the town Localtek is based in, Spokes is the name of the restaurant, this is a place that I visit on occasion when friends are there. Recently while I was checking into locations on Foursquare I noticed there was a "Special Here" banner at the top of the Foursquare iPhone app. If you click it you could see that Spokes was offering half price burgers to the person that is the Foursquare mayor of Spokes (Foursquare has the concept of Mayor for the person who checks into a location most frequently plus a few other requirements).

So what happens? I start to go to Spokes now because it is a competition to try to get the mayorship, it should be noted I do not even necassarily eat burgers when I go there but based on the competitive factor I start to go so I can check-in. I am sure the special will change at times so why not go for the mayorship so I get future specials.

A little special like that and I show up, and I am sure others have as well. And when people show up to eat at a restaurant they typically bring more people. It all starts to add up. This is a simple example, but this is in a town of less than 20 thousand people. This is not a large city with a huge base of technology focused people. This is rural Missouri and people are taking advantage of this. There is a base of right around 2 million users on Foursquare and I am already having to fight for mayorships.

Now you start to think about local coffee shops offering half price coffees or other specials for mayors, or maybe a restaurant offering something to people who are mayors elsewhere to try to get them to come to their restaurant instead of the other and you start to see some of the power.

Another example is something that happened just today, my wife, daughter and I were in a mall and they were running into "chick" stores so I was browsing a bit. I happened to notice another "Special" banner and it was for a small watch kiosk. You could unlock the special by checking in.

So what happens, I go check out the watch kiosk and since I checked in I got a free watch cleaning. Small stuff but now my wife and daughter start browsing. As you can imagine other consumers will do this same thing and this will drive additional purchases since people show up for the free watch cleaning. What an easy and great way to drive people to stop at a kiosk most people would just walk on by.

These are just a couple examples but as you can see this is something local businesses will have to watch and pay attention too. With apps on both the iPhone and Google Android based phones based on location launching everyday and those with disposable income being the ones most likely to have them it is no longer possible for a business that has been around for dozens of years to ignore the shift happening to local online and in the mobile world.

Foursquare is just one example. Watch as many more come to market as people figure out new and unique ways to tap this new technology. For those of us in the tech world it may not seem new but until recently there was not a true way for local businesses to be able to tap into this marketing channel.

Forget Hyperlocal Google Goes Statewide With Local Search

As much as I love all the hyperlocal buzz and things going more and more community focused I have reasons to love larger geographic regions as well, seems Google has some love for them too.

Over at SearchEngineJournal there was an interesting post analyzing Googles latest local search changes. Now they show local results for statewide searches, this is an interesting concept and one that I can already see ways to take advantage of for some of our customers.

Take a read of the linked post above, but here are a few quick tips they pointed out on how to take advantage of this:

1. Check and see if your Industry and State are showing local listings.
2. Make sure you aren’t stuffing location keywords into categories. If your category is city + keyword then what happens when someone does a search for state + keyword.
3. Do keyword research for city vs. state terms. Your business might benefit by trying to go after one or the other.
4. Look at citations from businesses in other areas of the state and see if you can use them.

I think number 2 is very important in this, in most cases people go straight to city level categories or keywords, but with Googles shift to show local search for statewide a business that is trying to take advantage of this is going to have to think a bit differently.

HyperlocalSEO.com Launches Today – Want to Write A Guest Blog Post?

I wanted to do a quick announcement concerning the "soft launch" of HyperlocalSEO.com. I had been contemplating launching a separate blog focused more on local seo and local search in general but wanted to make sure that I could put in the time necessary.

Well, the great news is thanks to George Pickering from LocalExperts.com I have a solid partner in this new blog who will be doing posts as well. George is a true success story in the development of geo targeted niche sites that generate real business for his customers.

Between the two of us plus a some articles some of my team will be doing I expect this blog to do quite well and provide valuable information to small businesses looking to grow their business online and take advantage of local search growth and the trend towards more hyperlocal content.

One of the problems with launching my initial blog on BruceMarler.com is I could not really have multiple writers on the site, with the launch of HyperlocalSEO.com I envision overtime having a group of contributors that all benefit from the successful site and I will just be one small piece of it.

There may not be much up there right now but look for tons more coming soon.

If you have interest in the local seo or geo targeted search market and would like to do a guest blog post or be an author on the site shoot me a message.

Local Search Thoughts

As we head into 2010 local search seems to be a hot topic. As search has continued to go more local it is more important than ever before to have  a plan for your business to be found when people search. One fact that brings this home is that in 2008 people searching for local businesses online grew by 58 percent, it will be real interesting to see what that number is in 2009 since so many have moved to the iPhone, with the ease of use of the current smart phones it is only natural that mobile searches will skew even more local.

I was reading a great post over at LocalSEOGuide.com and after preaching a lot of this over the last year to anyone who would listen it was great to see a leader in the space validate much of what we had been seeing.

A couple bullet points to point out:

SMB SEO Budgets Will Increase Dramatically
A number of misguided souls are predicting that personalized search renders SEO obsolete.  Bottom line: most SMBs don’t know what they are doing with search, are going nuts because some spammer or the guy down the street outranks them, want to spend more time with their kids and are ready to hire someone to make the problem go away.

And:

SEO Consultants Will Become Better Known as Marketers
2009 seemed like the year when a lot of SMBs woke up to the fact that SEO actually existed and could be an important part of the marketing mix.  In 2010 more businesses are going to start to realize that search and social media could be the biggest area of potential for their companies and they will pour more resources into these channels.  As a result search marketers are going to take on bigger roles helping drive comprehensive marketing strategies.

This last one is something I discuss often in my seminars to small business owners, when you start talking about search engines, the internet, or anything that relates to a computer most small business owners tune out immediately. To most people all of these topics are purely technical and seem to be of little consequence to them.

But after showing examples of businesses being found with local search and using real case studies it clicks with them that they are actually using the internet to find services and businesses JUST LIKE THEIR CUSTOMERS.

It clicks at that point.

The technology is suddenly a marketing tool.

We all know this, but to someone that is not involved on a day to day basis with this there is not an immediate link.

Once that link is created they understand that with the Yellow Pages print edition faltering they better start thinking about a plan to attract those that have went away, and to that great marketing tool called the internet.

Local Search Review From 2009

As someone who spends the majority of his time thinking about local search and all things that pertain to small businesses taking advantage of all that the web has to offer I was absolutely overwhelmed by all the information linked to and provided in this great 2009 year in review post at SearchEngineLand.com:

SearchEngineLand.com Local Search Review

There is so much information linked to in that one article you could spend a week reading and analyzing it. We all know that geo domains are primed for success after the failure of newspapers and legacy media and Google is becoming the default "Yellow Pages" of today. 2009 will go down as the year the shift started full bore.

I highly recommend reading the story in the link and taking your time to read a good portion of the links within it.

Thanks Ashland Mo Chamber Of Commerce

I wanted to publicly thank the Ashland, MO Chamber of Commerce for allowing me to take a couple hours of their very valuable time this morning. As a business owner myself I understand how hard it can be to take that much time out of your day to listen to someone discuss a topic that you may not of even been aware of before you go there.

Since my blog was mentioned during the presentation I wanted to take a bit of time to post a few links to some items that our customers have found useful in the past and an article that was posted yesterday. We look forward to working with your community on both our Ashland Missouri community portal and other online business needs you may have.

Here are a few links you may find of interest:

Open Letter To Small Business Owners

Localtek Launches Innovative Rural Online Advertising Solution

Rural Broadband Stimulus

Talking Local Search With Rural Missouri

Targeted Traffic

Once again thanks for your time and I look forward to speaking with you again soon.